RSS Quality Policy is directed by the four following axis:
- Being customer focused: Listening our internal & external customer's needs and tailoring service to their expectations is our number One Quality concern.
- Management: Integrity, transparency and recognition are key values to create consistent, coherent and strong relationships internally and externally. Our commitment to a long-term collaboration is a key value promoted inside and outside the company.
- Individual and collective responsibilities: Everyone whatever his or her position in the Company is responsible and accountable for the quality of his activity.
- Continuous improvement: Improving our processes through team work and ensuring necessary training are continuous commitment to achieve better performance in our service.